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Key Determinants of Successful
Project Delivery in Pharmaceutical Outsourcing
--M Raja Shekhar Reddy, Nasina Jigeesh and Prabhu Kumar
Most of the manufacturing work of pharmaceutical companies in the US and Europe is being outsourced to India and China. These outsourced works are being systematically handled with the help of various methodologies including project management. This paper aims to analyze the key determinants of successful implementation and delivery of projects to pharmaceutical clients who outsource the work to Indian vendors. A case-based approach is taken to study the project management processes of a major Indian pharmaceutical vendor to deliver the projects to the clients. The study comes out with a set of key determinants which influence the success of a project. It also sheds light on the vendor’s ability to delight the client by meeting or exceeding the requirements of the project as laid out in the Service Level Agreement (SLA) between the client and the vendor. The study also provides critical managerial implications and authentic insights into the processes involved in the execution of pharmaceutical outsourcing projects in the Indian context. © 2013 IUP. All Rights Reserved.
Productivity Improvement:
A Work Study Analysis at the Audio Division
of Hyundai Mobis India Ltd.
--V Sasirekha and Gautam Kumar Tripathi
Work study is the scientific research involving work techniques with the objective of identifying the best way of doing a work. This study performs a work study analysis at the audio division of Hyundai Mobis India Ltd. with the aim to offer suggestions to improve its operational and production efficiency. Primary data was collected from seven work stations of audio manufacturing process, through observation method (i.e., video-recording without the knowledge of the workers). The analysis reveals that the cycle time of all seven work stations is not equal, and the electronic equipments were often found hanging due to high temperature on production shop floor. The study identifies several reasons behind the increase in the cycle time, and accordingly offers suggestions to improve the production efficiency at the audio division. © 2013 IUP. All Rights Reserved.
Impact of Enterprise Systems on Firm Performance:
A Business Integration Capabilities Perspective
--Anupam Saxena and M P Jaiswal
The purpose of this research is to understand the Enterprise Systems’ (ES) contribution to firm performance using the Resource-Based View (RBV). For this, a conceptual model thoroughly grounded in the RBV of firms is developed and tested for 53 large Indian manufacturing firms, with respondents being the senior-most business and IT executives. Overall association is investigated between the ES and business integration capabilities (conceptualized at three different levels) and between business integration capabilities and firm performance. The results indicate that ES resources have a low level of positive association with one level of business integration capabilities and business integration capabilities’ association with firm performance is also partially supported. Based on strong empirical evidence, this paper contributes to both research and practice by successfully identifying the contribution of ES resources to various aspects of business integration, and of business integration to the various aspects of firm performance. © 2013 IUP. All Rights Reserved.
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